Network Management for DISA Joint Service Provider (JSP)
Competitive Range Solutions, LLC (CRS), a Service-Disabled Veteran-Owned Small Business (SDVOSB), and our subcontractors, collectively known as "Team CRS", have successfully delivered robust Enterprise Transport Management (ETM) Services to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP). Leveraging our ISO 9001:2015 certified quality management framework, we have provided unparalleled support, operational excellence, and technical acumen to JSP’s expansive and complex network infrastructure.
Scope of Network Management Services
Team CRS has managed a sophisticated and large-scale network infrastructure of over 1 million mobile and network devices and our responsibilities cover comprehensive network operations and maintenance on all devices.
Infrastructure Modernization and Optimization
Our team's expertise has significantly enhanced network performance and reliability for JSP. Additionally at a Federal Agency, Team CRS delivered a similar scale infrastructure modernization. This involved upgrading the Fedeal Agency network and unified communications infrastructure, improving system stability, performance monitoring, and ensuring uninterrupted service delivery to end-users. Team CRS can replicated and enhanced these strategies within JSP infrastructure, optimizing network resilience and operational efficiency.
Comprehensive Network Engineering Support
Our network engineering team consistently demonstrates proficiency in designing, deploying, and maintaining extensive network solutions. At a Federal Agency we engineered, installed, and provisioned comprehensive solutions across LAN, WAN, and MAN environments globally. This expertise will translate seamlessly to JSP, where we will efficiently manage network installations, configurations, and upgrades within the Pentagon, Mark Center, and various National Capital Region (NCR) locations.
Operations, Maintenance, and Configuration Management
Team CRS maintained JSP’s Infrastructure Facility Rooms (IFRs), including over ten Consolidated Server Rooms (CSRs) and approximately 1,000 Telecommunication Rooms (TRs) throughout the National Capital Region. Our proactive maintenance and rapid response break-fix protocols ensure minimal downtime, leveraging tools such as PlanetIRM for centralized management and WSUS/SCCM, Remedy, and McAfee for comprehensive system security and compliance.
Staffing and Qualifications
Team CRS deploys highly qualified and certified RCDD installers, certified network engineers, technicians, and support staff. Our team members hold industry-standard certifications (e.g., Cisco, Juniper, CompTIA, Microsoft) and regularly undergo rigorous training to stay abreast of emerging network technologies and security protocols. This professional expertise is critical to maintaining JSP’s complex and sensitive network environment.
Conclusion
Competitive Range Solutions, LLC, supported by our expert subcontractors, delivers exceptional network management solutions tailored to the intricate requirements of DISA JSP. By applying rigorous quality management practices (ISO 9001:2015 certified), innovative engineering solutions, and responsive operational support, Team CRS ensures resilient, secure, and reliable network performance critical to the mission success of our federal customers.
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